On the day of installation, our team will thoroughly check your wall for any bumps and imperfections. Walls should be prepared according to our guidelines here. Paper Pop will not be held liable for any walls that have been ill prepared or painted with incorrect wall finishes. If our team finds any issues with your wall before they proceed with the installation, you will have two options:
1. After reviewing the issues, if you're still happy to go ahead with the installation, our team will proceed provided you email firstname.lastname@example.org or message us on WhatsApp 050 8454622, and state in writing that you are happy to continue with the installation and understand that if any issues arise from the installation due to the condition of your wall, that you accept responsibility.
2. If you are not happy to proceed and would like more time to prepare your wall, our team will visit on another day. A second callout fee of AED150 will apply before our installation team will revisit.
If you are unhappy with the printed colour, please note that Paper Pop does not accept any liability for colour discrepancies for any wallpaper orders that were not initiated with a sample print. To see costings for sample prints please click here.